UX Designer

16/11/2021

We’re currently looking for someone to help us explore, craft and improve intuitive and inspiring websites for public sector clients. You’ll have proven user-centred design experience and detailed knowledge of UX methodology and practices.

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Type: Full Time, Permanent
Location: Leeds (remote or hybrid working available)
Salary: £28,000-£44,000 (depending on experience)
Closing date: 10th December 2021

About us

Mixd is a highly respected user experience digital agency specialising in information design. Over the last 17 years, we have designed and built websites that are robust, usable, secure and meet user needs, using modern, open-source technologies for the NHS, Police, local Councils and many other public sectors. We are a multi-disciplined team of 13 designers, developers and UX experts and have established ourselves as one of the NHS’ leading digital partners working on a daily basis with NHS Clinical Commissioning Groups and NHS Trusts (including acute, mental health, community and ambulance trusts). We are also one of the leading providers of enterprise-ready WordPress solutions and bring open source solutions to the public sector. Ultimately, we’re a great place to work – you’ll love the environment, the people and the way the company looks after its staff.

About the role

We are looking for an experienced UX Designer with strong accessibility experience. At this level, you will be expected to work independently with the guidance and support from our Digital Director and Creative Director. The role will require you to understand user needs, gather requirements, facilitate stakeholder engagement and translate this into innovative, engaging prototypes and creative designs. You must be familiar with working together in cross-functional teams and be able to lead on all areas of the Discovery phase. You will build good rapport and strong working relationships with colleagues and clients and be able to articulate your processes in a jargon-free manner.

Responsibilities

  • Lead the day-to-day running and delivery of the Discovery phases of projects working closely with our Digital Director and Creative Director.
  • Plan and carry out user research to understand user needs.
  • Create sitemaps, wireframes and prototypes to bring design intentions to life, ready to be shared with clients and/or validated with users.
  • Carry out usability testing and other forms of research to validate designs.
  • Carry out web accessibility testing and audits.
  • Carry out website audits and expert reviews.
  • Develop designs to meet proven user needs and achieve agreed outcomes.
  • Communicate concepts and present clearly and persuasively to different audiences managing stakeholder expectations and priorities.
  • Manage your own project priorities, deadlines and deliverables.
  • Support the Creative Director to maintain an efficient design delivery process, through regular clear communication with development teams.
  • Provide support to development teams throughout the build process to ensure designs are being correctly interpreted and implemented.
  • Work with our content editors and account teams to ensure our business obligations are met whilst never compromising on the user experience.

About you

Some of the skills and experience we’re looking for:

  • You’ll have worked as a UX Designer (or similar) for at least 3 years.
  • Bachelor’s degree in a relevant design field or equivalent practical experience.
  • Exceptional understanding of user-centred design principles and practical experience of UX design, research methodologies and practices at each stage of the delivery cycle.
  • Able to deliver research, design and prototyping independently.
  • Strong knowledge of WCAG 2.1 with practical accessibility testing experience. 
  • Expertise in design tools such as Sketch and Abstract (or similar tools)
  • You want to work with public sector organisations and have an understanding and awareness of how these types of organisations operate.
  • Self-driven work ethic. You need to be a self-starter who loves taking initiative and seeing things through to completion.
  • You must have excellent communication skills (verbal and written) with the ability to listen and to articulate complex ideas clearly, vividly and concisely. You’ll demonstrate strong attention to detail and be confident in presenting at meetings and workshops – both in person and via video calls. 
  • Experience of the Discovery, Alpha, Beta, Live delivery framework, Government Service Standards and/or previous work in the public sector would be an advantage – but not necessarily required.
  • Creative flair to further support the creative team would be a bonus.
  • You must live in the UK to apply.

Location

You can be based anywhere within the UK and we offer flexible working which includes a hybrid working approach which offers you an informal, flexible way of blending home and office working from our studio in the centre of Leeds (right above Leeds station). Please note that this role may require you to attend client offices and our studio for meetings and workshops as and when required.

The benefits

You can expect all the usual agency benefits and perks but more importantly, you will be joining an enthusiastic and friendly team of creatives and developers, with a passion for excellence.

  • Competitive salary £28,000-£44,000 per year, depending on experience.
  • Employer-contributed pension.
  • Flexible, family-friendly working hours.
  • Work remotely or in our studio.
  • A friendly, creative studio environment right above Leeds train station.
  • Regular studio days and socials that bring us all together.
  • 25 days annual leave + bank holidays *
  • £1,000 training / conference budget each year.
  • Coaching programme for professional and personal development.
  • Discretionary annual bonus – an uncapped bonus linked to the success of the agency.
  • Cycle-to-work scheme.
  • Fitness activities allowance.

*Additional holidays are awarded every year after you’ve completed 2 years of service up to a maximum of 30 days per annum in your 6th year of service.

How to apply

Our public sector work means that appointments will be made subject to a background check and you must be eligible to work in the UK at the time of applying.

Apply now

Application deadline: Friday 10th December 2021.

Remote interviews will take place from the week commencing 13th December 2021. Applicants who are shortlisted for an interview will be contacted by email.

Strictly no recruiters thanks. We only consider applicants applying directly.

We endeavour to get in touch with candidates within two weeks of you contacting us to let you know if we’d like to chat more. Our selection process typically begins with a casual video call prior to a more formal interview process, currently all conducted online.

We are committed to promoting equal opportunities in employment. All job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.